Quick help - our service numbers

Contact Person Germany (Michael Länge, Head of export) +49 (0)711 94350000 export@eltako.de

Technical Support +49 (0)711 94350025 technical-support@eltako.de
Monday-Thursday: 7:30 - 17:00 Friday: 7:30 - 16:00

Customer service with order processing +49 (0)711 943 500 01 export@eltako.de

All Contacts

Social media privacy policy

Provider, data protection information, legal notices and netiquette for the social media platforms offered and operated by us.


Hofener street 54
70736 Fellbach
Tel.: 0711 94350000
E-mail: info@eltako.de

Register court: Stuttgart
Registration number: HRB261445
Managing Director: Ulrich Horst Ziegler, Ulrich Ziegler
Sales tax identification number: DE147330893

Privacy notice for the use of our social media channels

Our social media channels are operated by ourselves (provider).

Data Protection Officer
Data protection
Stefan Knecht
Phone: +49 (0)7021 487628


In order to reach interested applicants or prospects and to provide up-to-date content and information about us, we offer this on third-party platforms, outside of the website we operate ourselves.

Current case law suggests that in this case we are partly responsible for the processing of your personal data that takes place there. For this reason, we inform you about this processing on the platforms on which we are present and as far as we have knowledge about it. Eltako GmbH has no influence on the processing that takes place through the platforms. Our access to personal data is limited to that which you yourself make public via the platform. We may process them for other purposes. Please refer to our further data protection information, especially for interested parties and applicants.

What categories of personal data are processed and for what purposes

As soon as you visit one of our websites on a platform, the platform operator usually sets cookies. Cookies are data packets with information which are collected by your browser and stored on your computer for a defined period of time. It is important to us that you know that the operators of third-party platforms use cookies to collect personal data from users for the purpose of evaluating user behavior. This can be for statistical purposes and possibly profiling. In particular, this processing takes place if you are registered on these third-party platforms. More specific information on the purposes can be found in the respective privacy information of the platforms.

Eltako GmbH receives evaluations of the use of our website in aggregated or pseudonymous form from the operators of the third-party platforms. Only completely anonymized data is not subject to the GDPR, since a re-identification of your person is not possible considering the effort and legal permission. We use this statistical data to better tailor our offerings and reach to our visitors and prospects.
Such processing of pseudonymous or aggregated data is the least intrusive means that overrides your interests or fundamental rights and freedoms that require the protection of personal data. The legal basis for this processing is Article paragraph 6 1 lit. f GDPR.

The platform operators provide us with the following categories of data for the purpose of evaluating the activities of the presence, provided that you have made corresponding entries or the operator collects them:

As already mentioned, we have no precise knowledge of what data the platform operators collect from you and for what purposes. Please understand that we can only provide information within the scope of the personal data we process.

Storage period and obligation to provide us with personal data

Your personal data may be stored on our systems if and as long as it is required for the purposes of collection or if there are legal retention obligations.

You are not contractually or legally obligated to provide us with your personal data.

Data export to an unsafe third country

It is important for us that you know that in many cases the platform operators are American companies. Your personal data may therefore be processed outside the EEA in an insecure third country (no EU adequacy decision). It is the responsibility of the exporting platform operators to provide appropriate safeguards for your data protection rights and freedoms. This may result in some loss of control for you. For example, U.S. intelligence agencies may view your data or you may have no or more difficult rights or remedies with respect to your personal data.

Platform operator
Information about the data processing of the platforms can be found in the respective privacy statements. Please also observe the terms of use of the platform operators with regard to your personal data.

LinkedIn Ireland Unlimited Company
Wilton Place, Dublin 2, Ireland
Privacy at LinkedIn
Joint processing agreement

Twitter International Company
One Cumberland Place
Fenian Street
Dublin 2
D02 AX07
Privacy on Twitter

New Work SE
At the beach quay 1
20457 Hamburg
Data privacy at XING

YouTube LLC
901 Cherry Ave.
San Bruno, CA 94066, USA
Privacy at YouTube

Meta Platforms Ireland Limited
4 Grand Canal Square
Dublin 2, Ireland
Privacy at Facebook
Instagram privacy

Your data protection rights

You have the right to information under Art. 15 GDPR, the right to rectification under Art. 16 GDPR, the right to erasure under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR and the right to data portability under Art. 20 GDPR. In principle, Article 21 DSGVO provides the right to object to the processing of personal data by us, provided that the processing is based on a legitimate interest (Art. 6 para. 1 f DSGVO). However, this right to object only applies in very special circumstances of your personal situation, whereby rights of our company may conflict with your right to object. You may also object at any time to the processing of your personal data for the purpose of direct marketing or profiling.

To exercise these rights with regard to the data processing by the Platforms, please contact the announced contact options directly if possible.
In other cases, or otherwise when needed, please email us at datenschutz@eltako.de

You have a right of appeal to the data protection supervisory authority (Art. 77 DSGVO). The supervisory authority responsible for us is:
The State Commissioner for Data Protection and Freedom of Information
Lautenschlagerstrasse 20
70173 Stuttgart

Legal notice


The contents/works created by us or by third parties commissioned by us are subject to German copyright law. Any kind of exploitation outside the limits of copyright law requires the written consent of the author or creator. Downloads and copies are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of any copyright infringement, we kindly ask you to inform us. We will immediately remove any content that represents a violation of the law.

Licensing rights

We must protect our intellectual property (patents, trademarks and copyrights) and do not grant any licensing rights at this point.


If applicable, you will also find links to other websites on the “Wild-Wild-Web” or Internet on our social media sites. We have no influence on their design and content. Therefore, we can not guarantee the timeliness, accuracy, completeness or quality and dissociate ourselves.

Proceeding documents

Terms of use (e.g. GTCs, terms of use or terms of service) for our other digital offerings take precedence over this legal notice.


We ask for a friendly and respectful tone. Everyone has the right to a free opinion – within the limits permitted by law.

With us are not wanted:

We reserve the right to delete comments and block “repeat offenders” if necessary. Each user is responsible for the contributions published by himself. We do not assume any liability for this.
Always remember, the Internet does not forget anything and you are most likely not anonymous.
We hope you enjoy our social media offerings!

Status: November 2022