Quick help - our service numbers

Contact Person Germany (Michael Länge, Head of export) +49 (0)711 94350000 export@eltako.de


Technical Support +49 (0)711 94350025 technical-support@eltako.de Monday-Thursday: 7:30 - 17:00 Friday: 7:30 - 16:00


Customer service with order processing +49 (0)711 943 500 01 export@eltako.de


All contacts

Security

Here mainly sensors can be found which detect changes in your environment, send these to the corresponding actuators and/or the Smart Home controller and thus trigger an action. To protect you and your home as best as possible, we recommend the following products: the wireless watersensor warns like its name says, for floods or burst water pipes. It simply sends its signal wirelessly to the Eltako actuators. This allows you to trigger actions that you can define freely. A window-door contact reports every movement of a window and thus ensures, for example, that no one can gain unauthorized access to your home. Our motion sensors monitor your rooms when you’re out of the house and at the same time can be used to switch the light, when you get home. You can monitor the indoor air with air quality sensors. This is also part of the security issue. In case of “bad air” you can then ventilate automatically or manually. Smart smoke– or heat-detectors trigger an alarm as soon as they detect smoke smoke or extreme heat (fire) and you will hear about it even if you are not at home. Alarm is the right keyword when it comes to forwarding the information of all these products: As actuator for the external perception of a dangerous situation you can connect our wireless outdoor siren “FAS260SA”. This reacts to all critical signals and alert audibly. But of course also by the Smart Home central on your smartphone a push notification can be displayed on your smartphone.

It is also advisable to integrate other actuators (light, shading) into the safety topic. In the event of a burglar alarm for example immediately everywhere light “ON” and all shutters “UP” go.

Links to the mentioned products can be found here: