Quick help - our service numbers
Contact Person Germany (Michael Länge, Head of export) +49 (0)711 94350000 export@eltako.de
Technical Support +49 (0)711 94350025 technical-support@eltako.de Monday-Thursday: 7:30 - 17:00 Friday: 7:30 - 16:00
Customer service with order processing +49 (0)711 943 500 01 export@eltako.de
Please ensure that you always run your controller with the latest firmware version to ensure a smooth interaction with the GFA5 app. Please follow the update instructions below:
In the GFA5 app, you can trigger the firmware update for the controller directly in the app. If a new firmware is available, a notification pop-up will appear in the app. Alternatively, you can check under: Settings → Controller to see if a firmware update is available and also trigger the update directly at this point.
Note: Internet connection is required for the update.
In rare cases where a firmware update cannot be initiated via the GFA5 app, it is possible to upload the firmware using ConfigTool NEO.
Download controller firmware
Download version 1.24.0 (external link)
Prerequisite:
After starting ConfigTool NEO, the controller is displayed directly on the start page.
Download ConfigTool NEO
Download Windows-Version (Externer Link)
Download macOS-Version (Externer Link)
Download Linux-Version (Externer Link)