Quick help - our service numbers

Contact Person Germany
Michael Länge (Head of export)
+49 711 94350000 export@eltako.de

Technical Support +49 711 943500-25 technical-support@eltako.de
Monday-Thursday: 7:30 - 17:00 Friday: 7:30 - 16:00

Customer service with order processing +49 711 943500-01 export@eltako.de

All Contacts

Does the Eltako Connect app communicate directly with the series 62-IP for configuration (no additional module is required)?

The Eltako Connect app can communicate directly with the series 62-IP via WLAN. However, we recommend using a WLAN router/access point; this is mandatory for Apple HomeKit, for example.