Quick help - our service numbers

Contact Person Germany (Michael Länge, Head of export) +49 (0)711 94350000 export@eltako.de

Technical Support +49 (0)711 94350025 technical-support@eltako.de
Monday-Thursday: 7:30 - 17:00 Friday: 7:30 - 16:00

Customer service with order processing +49 (0)711 943 500 01 export@eltako.de

All Contacts

Data protection information for our competition

in accordance with Art. 13 of the General Data Protection Regulation GDPR

Data protection is important to us and part of our Code of Conduct. Below we inform you how we process your data and what rights you are entitled to.

1. Entity responsible for data processing and contact person

Eltako GmbH
Hofener Straße 54
70736 Fellbach
Management Board: Horst Ulrich Ziegler, Ulrich Ziegler
Email: info@eltako.de

2. Contact details of the Data Protection Officer (DPO)

Stefan Knecht
Phone: 07021 487628
E-Mail: datenschutz@eltako.de

3. Purpose and legal basis on which we process personal data

Your personal data will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR) and other relevant data protection regulations. You can find further details and additions to the processing procedures in our conditions of participation for the competition.

Fulfillment of contractual obligations (Art. 6 para. 1 lit. b)

We process your personal data on the basis of our conditions of participation with you. The data is processed for the following purposes:

Legitimate interest of us or third parties (Art. 6 para. 1 letter f GDPR)

We document the registration process in order to be able to prove that you have consented to the conditions of participation for the defense or assertion of legal claims.

4 Who receives your data?

We share your personal data in our company with the departments that require this data to fulfill contractual obligations. The data is also stored in our CMS system Salesforce. In addition, the following departments may receive your data:

5. How long do we store your data?

The data will be stored in our CMS system until you make use of your cancellation right. Please send your cancellation by e-mail to info@eltako.de or unsubscribe directly via the unsubscribe link in the newsletter.

6. Your data protection rights

You have the right of access under Art. 15 GDPR, the right to rectification under Art. 16 GDPR, the right to erasure under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR and the right to data portability under Art. 20 GDPR. In principle, there is a right to object to the processing of personal data by us in accordance with Article 21 GDPR, provided that the processing is based on a legitimate interest (Art. 6 para. 1 f GDPR). However, this right to object only applies if there are very special circumstances relating to your personal situation, whereby our company’s rights may conflict with your right to object. You can also object to the processing of your personal data for the purpose of direct marketing at any time.

If you wish to assert any of these rights, please contact our data protection officer at datenschutz@eltako.de

You have the right to lodge a complaint with the data protection supervisory authority (Art. 77 GDPR). The supervisory authority responsible for us is

The State Commissioner for Data Protection and Freedom of Information
Lautenschlagerstrasse 20
70173 Stuttgart

7. scope of your obligations to provide us with your data

You only need to provide the data that is necessary for the processing of the competition.

Status: 05 December 2023