Quick help - our service numbers

Contact Person Germany
Michael Länge (Head of export)
+49 711 94350000 export@eltako.de

Technical Support +49 711 943500-25 technical-support@eltako.de
Monday-Thursday: 7:30 - 17:00 Friday: 7:30 - 16:00

Customer service with order processing +49 711 943500-01 export@eltako.de

All Contacts

EUD62NPN-IPM/110-240V

What do I do if the Matter device cannot be paired?

What do I do if the Matter device cannot be paired?

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How long do I have to pair my Matter device via the QR code during the initial commissioning?

How long do I have to pair my Matter device via the QR code during the initial commissioning?

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Do I need internet access to use Matter?

Do I need internet access to use Matter?

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Can I always use the included Matter QR code to pair the Matter device?

Can I always use the included Matter QR code to pair the Matter device?

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Can I use Matter devices with multiple ecosystems at the same time?

Can I use Matter devices with multiple ecosystems at the same time?

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What do I need to control a device via Matter?

What do I need to control a device via Matter?

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