Data privacy statement

1. General
We take the protection of your personal data very seriously and comply with the data protection laws (German Federal Data Protection Act (BDSG) and General Data Protection Regulation (GDPR)). Personal data is only saved on this website to the extent that is technically necessary. The data collected is not sold under any circumstances or passed on to third parties for any other reason. If you are able to enter personal data (e.g. your email address, name or postal address) on our website, you as user expressly do so on a voluntary basis. Personal data which you enter in forms is transmitted in encrypted form. 
The following information provides you with an overview about what happens with your personal data when you visit our website. When you use this website, several items of personal data are collected. Personal data is data which can identify you personally.

2. Note on controller
The controller for data processing on this website is specified in the legal notice of this website.
The controller is the natural or legal entity which decides on its own or together with other organisations on the purpose and means of processing personal data (e.g. names, email address etc.).

3. Data processing on our website


Saving access data in server log files
You can visit our websites without specifying any information about your person. We save only access data in server log files. This data includes the name of the requested file, the date and time of access, the data volume transmitted and the requesting provider. This data is only evaluated to ensure the trouble-free operation of the website and to improve our offering. The data does not allow us to deduce information concerning your person.

Data collection for contact purposes
We collect personal data only after you voluntarily give your consent on contact with us (e.g. by email). The data we collect depends on the content of your email. We only use the data you provide us with to process your enquiries. When we have completed processing your enquiries, your data is blocked for further use and then deleted on expiry of tax and commercial retention periods, provided you did not expressly consent to the further use of your data or we reserve the right to continue further processing of your data as permitted by law. This is explained in greater detail below.

a. Processed data
Every time you access our website, our system automatically collects data and information about the accessing computer system. The following data is collected:
•    the browser type and browser version
•    the operating system used
•    the website from which the user’s system accesses our website
•    the website which the user’s system accesses via our website
•    the name of the accessing host computer
•    the time of the server request
•    the IP address

The data listed above is saved in log files on our system. This data and other personal user data are not processed.

b. Purposes of data processing 
This temporary data storage is necessary in order to allow you to use the website. Data is saved in log files in order to ensure the proper functioning of the website, to optimise the website and to secure our system. The data is not used for evaluating data.

c. Legal basis
Data processing is based on Art. 6 Sec. 1 lit. f of the EU GDPR. The purposes listed above represent our justified data processing interests in compliance with Art. 6 Sec. 1 lit. f of the EU GDPR. 

d. Disclosure to third parties
Personal data which is processed on this website is not disclosed to third parties.

e. Deletion and duration of storage
Personal data is deleted or blocked as soon as the purpose for storage is fulfilled.
Data is saved in log files for a maximum of 7 days. Storage for a longer duration is possible. In this case, the user’s IP addresses are deleted or anonymised so that it is no longer possible to trace the accessing client.

f. Right of objection and deletion
Data processing as described above is urgently required to assure the accessibility of the website. For this reason, there is no right of objection. 

4. Cookies
Our website pages use cookies to a certain extent. The purpose of cookies is to make our offering more user-friendly, more efficient and more secure. Cookies are small text files which are saved on the user’s computer and the user’s browser.
We use cookies to make our website more user-friendly. Some elements on our website make it necessary for us to identify the requesting browser after a page change.
Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (these are called session cookies). Other cookies remain on your terminal device and allow us to recognise your browser the next time you visit our website (persistent cookies). You can change the settings on your browser to inform you when cookies are set and you can decide whether to accept them on a case-by-case basis or generally reject the acceptance of cookies in particular cases. If you reject cookies, it may restrict the functionality of our website.

Legal basis
The use of cookies is based on Art. 6 Sec. 1 lit. f of the EU GDPR.

Purpose of data processing
The purpose of cookies is to simplify the use of websites. The recognition of visitors by using cookies is necessary for the following website functions:

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics which is a web analysis service offered by Google Inc. ( Google (Universal) Analytics uses methods which allow us to analyse your use of our website, for example “cookies” which are text files saved on your computer. The information generated during your use of our website is normally transmitted to a Google server in the USA and saved there. When you activate the IP anonymisation function on this website, the IP address is abbreviated before transfer to member states of the European Union or to other contracting states to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA in exceptional cases and abbreviated there. The anonymised IP address transferred by your browser using Google Analytics is not merged with other Google data.
You can prevent collection of data generated by the cookie, collected during your session on our website (including your IP address) and sent to Google and the processing of this data by Google by downloading and installing the browser plug-in provided under the following link:
As an alternative to this browser plug-in, you can click this link to prevent any future collection of data on this website by Google Analytics. An opt-out cookie is then saved on your terminal device. If you delete your cookies, you must click the link again.
The purposes of data processing listed above represent our legitimate interests in compliance with Art. 6 Sec. 1 lit. f of the EU GDPR.


Duration of storage and possibility of objection and deletion

Cookies are saved on the computer of the user accessing our website and data is transferred from there to our system. Users have control over the use of cookies. You can deactivate or restrict the transmission of cookies by making the appropriate settings in your web browser. Cookies saved can be deleted. When you delete cookies, you may be restricted in the use of some functions on the website.

Use of Google Maps
Our website may use Google Maps to display maps and to generate route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit our website, Google receives the information that you have accessed a particular page on our website. This takes place no matter whether you have a Google account or whether you logged on using your Google account. If you logged on using a Google account during your session on our website, the data is assigned directly to your account. If you do not want this, you must log out from your account before using our website. When you use Google Maps, you declare yourself in agreement with the collection, processing and use of the data that is automatically collected by Google and the data you enter. The conditions of use for Google Maps can be found under the conditions of use for Google Maps. Further information on data protection at Google can be found under transparency, choices and data privacy conditions.

Use of social networks (Facebook, Twitter, Google+, Xing, LinkedIn, WhatsApp)
Our website may possibly integrate plug-ins for social networks such as Facebook, Twitter, Google+, Xing, WhatsApp and LinkedIn. You can recognise the plug-ins by the network logos and buttons on our website pages. When you visit our website pages, the plug-ins set up a link between your browser and the social network server. These networks then receive the information that you have visited our website with your IP address. As soon as you use the social network buttons while you are logged in to your account, you can link the contents of our website pages to your user profile. The social network is then able to assign your visit to our website pages to your user account. We would like to point out that, as website provider, we have no knowledge of the content of the data transferred or their use by the social network providers. For more information, please refer to the data privacy statement on each of the social networks. If you do not want your visit to our website to be assigned to your user account, just log out of your social network.

Our website may use plug-ins of the YouTube website operated by Google. The website operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our website pages provided with a YouTube plug-in, a link is set up to YouTube servers. The YouTube server is informed about the pages you visit on our website. When you log on to your Google/YouTube account, you allow Goggle/YouTube to assign your visit to our website directly to your account. You can prevent this by logging out of your account before you visit our website. For more information on how your user data is handled, please refer to the YouTube data privacy statement.

5. Newsletter
On our website, we may offer you the possibility of subscribing to a newsletter. Your subscription to the newsletter uses the double opt-in procedure. This means that, as soon as you have subscribed with an email address, you receive a confirmation email to your address. The subscription is complete when you click the confirmation link in this email. Otherwise, the subscription expires and the data is deleted.  After clicking the confirmation link, the email address you specify is saved in order to send you the newsletter. You can revoke your subscription to the newsletter at any time and unsubscribe from the newsletter. You can revoke your subscription by clicking the unsubscribe link in the newsletter or by sending us an email.

6. Contact form
To contact us, please use the contact form provided on the website. It is vital to specify a valid email address so that we can reply to your enquiry. When you send us a message using the contact form, we save the data supplied (e.g. your email address and possibly your name and telephone number) in order to make contact with you. When the data used is no longer needed, we delete the personal data collected. The legal basis for this data processing is Art. 6 Sec. 1 lit. f of the EU GDPR.

7. Rights of the person concerned

a. Revocation of data processing consent
Many data processing processes are only possible with your express consent. You can revoke a consent you have granted at any time. All you need do is send us an email. The legitimacy of data processing until revocation remains unaffected by the revocation.

b. Right of complaint to the supervisory body responsible
In the event of a breach of data protection law, the person affected has the right of complaint to the supervisory body responsible. In all cases, the supervisory body responsible for data privacy matters is the data protection officer of the federal state in which our company has its head offices. The following link contains a list of data protection officers and their contact details:

c. Information, blocking, deletion, correction and restriction of data protection
Within the framework of the valid legal regulations, you have the right at any time to information free of charge on your personal data saved, its origin and recipients, the purpose of data processing and if necessary you may exert your right to have this data corrected, blocked or deleted and data processing restricted. If you have any questions about this or about any other issues on the topic of personal data, you can contact us at any time at the address in the legal notice.

d. Right to data portabilityYou have the right to have data, which we process automatically based on your consent or in fulfilment of a contract, handed out to you or to a third party in a conventional, machine-readable format. If you request the direct transmission of data to another collector, this can only take place if it is technically feasible.8. SSL or TLS encryptionThis website uses SSL or TLS encryption to transmit confidential information, such as orders or enquiries which you send to us, for security reasons and to secure the transmission. You can recognise an encrypted link by the fact that the address line in your browser changes from “http.//” to “https://” and the lock icon appears in your browser line.When SSL or TLS encryption is activated, data which you transmit to us is unreadable by third parties.9. Revocation to advertising mailsThis revokes the use of contact details published in compliance with the obligation to maintain a legal notice to transfer unsolicited advertising and information material. The operator of the website pages reserves the right to take legal action in the case of transmission of unsolicited advertising materials such as spam emails.10. Data protection officerWe have appointed a data protection officer.You can contact him at: datenschutz@eltako.de11. Changes to the data privacy statementWe reserve the right to change this data privacy statement when our website is updated. Please visit our website regularly to view the latest version of the data privacy statement. This data privacy statement was last updated on 16.05.2018.12. Liability noticeDespite careful control of the contents, we assume no liability for the contents of external links. The operators of external links are responsible for their own contents. 13. Copyright/image sourcesImages:, own images, other sources are mentioned in images. All texts and images are copyright protected and may not be used without our consent.Version: May 2018

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